General Terms of Use
Below are the terms and conditions which the vehicle is rented by the rental company. By signing the lease agreement, the renter is aware and accepts the following rental terms.
The vehicle is owned by the renting company and is in excellent mechanical condition, which was found by the renter when we made the present rent agreement. The vehicle has the necessary tools, parts and extra equipment which the renter is obliged to return together with the vehicle in their same mechanical and operational condition, at the place and time specified in the lease contract that has been completed in the presence of the lessee(renter).
It is expressly forbidden to use the vehicle for the following reasons:
1) For transporting heavy objects that are not suitable for the vehicle, flammable materials, illegal substances or the commission of any illegal – criminal act. Violation of this condition can even lead to criminal prosecution by law.
2) For the transport of more persons than those allowed according to its license registration.
3) To be driven by third parties who are not registered in the lease agreement.
4) To be driven by persons over 75 years old and under 23 years old and with a driving license issued less than 1 year from the date that the rental agreement starts.
5) To be driven by persons whose the driving license has not been issued by the European Union and personal data are not written with Latin characters. Otherwise an international driving license is required.
6) To be driven on unpaved or dirt roads. Otherwise the renter is obliged to pay the company for any damage caused by this use since driving on dirt and unpaved roads is not covered by any insurance.
7) The renter is forbidden to repair any mechanical problems with his own knowledge or in garage that is not approved by the leasing company.
8) It is strictly forbidden for the rented vehicle to leave the island without the written consent of the leasing company.
At the time of the lease and whoever signs the lease is obliged to protect the car from obvious misuse or damage and to check its condition for any distinct damage (eg tyres).
The lesse is obliged to deliver within the time agreed in the lease agreement. Delayed delivery is charged extra depending on the duration of the delay.
If the renter wishes to extend the lease, he must contact the leasing company 24 hours in advance. The leasing company may refuse to extend the lease and the renter is obliged to return the vehicle to the place and time specified in this lease agreement. In case it is not returned, he is civilly and criminally responsible for illegal possession and appropriation of the vehicle.
The renter of the vehicle and the additional driver must in case of accident or other similar event (fire, theft, etc.) immediately call the police (tel: 100) and the renting company to report the incident. It is also required to keep any details of the incident that would be useful (eg: registration number of the other vehicle, witnesses who saw the incident) and to report them to the renting company and the authorities within 24 hours.
Fuel policy: The vehicle must be returned with the same fuel level delivered and this information is stated in the rental contract. Otherwise there will be a extra charge proportional to the difference in level upon receipt and delivery.
*This term does not apply in case of selection “Fuel Plan: Full to Empty” option.
Wrong fuel use: In case the renter refuels the vehicle with the wrong fuel and causes further damage, the engine or the destruction parts of the engine is responsible and has to pay in full the rental company for the damages caused by his actions. F.CDW & CDW Insurance does not cover “Wrong fuel use”.
Traffic Violation Fines and Offenses: The driving of the rented vehicle must be in accordance with the laws and traffic regulations of Greece. Otherwise, the renter is fully liable to pay the traffic tickets. In case the authorities request the driver’s details from the leasing company at any time, the company is obliged to provide them.
Loss or destruction of a key: Loss or destruction of the key is not covered by any insurance and you will be charged for the replacement of the same type of key.
Mechanical Damage: In case of a mechanical damage to the vehicle through the fault of the renter (such as incorrect use of the gearbox etc.) is not cover by any insurance and must compensate the damage to the rental company.
Loss or destruction of additional equipment (GPS – Baby/Child Seats): In case the additional equipment is lost or damaged, renter must pay for the replacement of the equipment.
Vehicle return: In case of delay the renter must immediately inform the company. For a delay of more than one (1) hour the charge is a full day of rent.
Liability of the renter: In case of damage or loss of the rental vehicle or part of it, as well as in case of fire, broken glasses, destruction of tires or wheel damage and damage or destruction of the interior of the vehicle, the renter is fully responsible. He is also responsible for any damage or destruction of the underside of the vehicle and the extra equipment provided by the company and is bound by his sign to the present lease agreement. In case of all the above the lessee is obliged and must compensate the rental company with the corresponding amount in a very short period of time.
Third-party Liability insurance: All vehicles leased by the leasing company provide liability coverage to third parties and cover any damage caused by its car to other vehicles. Liability insurance is included in the price of each lease.
Partial Collision Damage Waiver (CDW): The renters liability for damage to a vehicle of the rental company can be reduced to € 700 for categories A, B, C and € 1000 for any other category. In case of damage to the rented vehicle from a third party vehicle, in order to be fully covered by insurance must have a “car accident report” signed by the person at fault and have informed the police and the rental company to proceed with the appropriate actions. CDW is included in the price of each car rental.
Full Collision Damage Waiver (FCDW): Customer can be relieved from the responsibility of paying any damage to the car hiring company except tyres, wheels, interior damages/stains and underneath of the car. In case of any damage to the vehicle, the renter must immediately inform the rental company so that the incident is recorded by the Insurance company and the renter is not charged. Otherwise, the renter bears the repair costs. F.CDW can in no case be applied in cases of partial theft, total or partial destruction, driving off road, loss-damage of car key, car accessories or extra equipment. Renter agrees to comply with all the regulations of the traffic law and any other regulations in force in order for the F.CDW and CDW to be applied. This term follows the main renting agreement and it’s acceptance is proven by the signature of the customer and company representative.
Theft protection: TP is a service that reduces the renters liability and does NOT completely relieve him of the obligation of financial compensation to the company for the loss of the vehicle. The renter must return the key of the stolen vehicle to the rental company. Luggage or items that were inside of the vehicle and were stolen are not covered by insurance. In case of theft of the vehicle or parts of it by himself or his relatives, renter is fully responsible to pay for any damage caused while his prosecution by law will follow.
Order Cancelation Policy: The customer has the right to cancel the reservation up to 7 days before the scheduled delivery date. The amount paid by the customer is refunded by the rental company in full within 15 days. Within less than 7 days from the scheduled delivery date the order can be canceled without a refund of the amount paid to the company.
It is forbidden to let in or transport pets without the use of special travel cage.
The renting company has the right to terminate this contract without a refund if it finds that the lessee has obvious physical or mental disability or misuses the vehicle in violation of the terms of this contract. No rights of the renting company shall be the subject of a waiver as set forth in this Agreement.